We love to offer great customer service, here at Cocoon Vehicles. But don't take our word for it, check out our testimonials below to find out what our customers think. You can also view reviews on Google, Facebook and on Trustpilot.
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BMW 1 Series on Short Term Car Leasing
Excellent customer service, simple process, Rebecca and Katie were brilliant went the extra mile to sort Thank you
BMW 330e Plugin Hybrid on Short Term Car
Excellent customer service kept me up to date as to the progress of my hire, the whole process has been excellent, thank you
Short Term Car Leases
Very good service highly recommended
Gordon top guy to deal with
Renault Kadjar on 6 month car lease
Quick prompt service , Paul stone and all the staff at cocoon did a great job finding my new car very pleased.
Various Short Term Cars
I had a very specific set of circumstances and requirements that meant my vehicle was particularly difficult to source on the right deal. Cocoon took it all in their stride and kept plugging away even when the vehicle showed up at the dealership with totally the wrong number of doors. I couldn't be more happy with the (correct, replacement) car and am sure I will be placing more leases with them in the future
VW Transporter Shuttle
Paul and his team did a great job for me despite several problems along the way. None of the problems were cocoons fault but they worked tirelessly to get the right car for me and my family. I would highly recommend them. They even have a me an upgraded car whilst mine was on order due to a delay beyond their control. Great service. Great people to do business with!
Various Short Term Cars for employees
Professional, courteous and efficient. Couldn't fault the team. From my initial inquiry to delivery everyone was great. All my questions were answered quickly and the service from all the staff (sales, finance, admin and delivery/collection team) was impeccable.
Thank you so much Cocoon, it was a stress free and a pleasure. I would definitely recommend and use yourselves in the future
Short Term Car Lease, progressed to a Lo
On my second contract with Cocoon now, collected second car from their office so met the staff, pleasure to deal with throughout the process.
*Started on Short Term Car and then went to a long term contract hire on an Audi Q3.
BMW X4 on Flexirent
Great service from Gordon, efficient, informative but most importantly felt he was soneone I could trust
Various Short Term Vans
Great service by Gordon, got the car on time and the driver gave me a lesson on how to use it. Well done team
Transport Solutions Leicester
Overseas Visitor - Short Term Car Lease
I was recommended by my colleagues at Rolls-Royce, I was heading to the UK on a 6 month work contract and struggled to get a car that was good price. Gave Ryhs a call and all sorted, driver even met me at the airport and made me feel special.
The car is good and have just swapped it for a bigger automatic as couldnt get on with manual shift. very good service
Audi Q5 Quattro on Flexi-rent
Very helpful leasing company, considered all my requirements
Mitsubishi Outlander Phev on Short Term
First class service from the first point of contact to delivery of brand new car A real pleasure to deal with friendly and professional.
Mercedes A Class on a 12 month contract
Cannot beat the service received by the team at Cocoon! From start to finish, I was kept informed and always knew exactly what was happening next!
Big thank you to you all, especially Gordon, who put up with my constant questions and chasing. Was made to feel like I was never a bother. Will definitely be using you again, without a doubt!!
Even after an issue with sourcing the original vehicle (not down to Cocoon, sadly vehicle was recalled causing lengthy delays) the team went above and beyond, getting me a vehicle even quicker that promised.
DS DS3 Connected Chic on Personal Contra
I was recommended to use the services of Cocoon by a couple of people and I was not disappointed. I found it all a bit daunting, never having leased a car before but from the first visit Rhys explained everything and made the whole process so easy. Everything happened as it should, on time and with little fuss. The car is fantastic and I have recommended to everyone. Top service!
Short Term Car Lease
Excellent service, very responsive to all of my many questions. The vehicle was delivered on time and without fuss. Short term leasing can be very convenient and a great way to try out new vehicles. Thanks to the team at Cocoon Vehicle Leasing
Toyota Aygo on Short Term Car Lease
Fantastic service and best value short term lease I could find
BMW X3 on Flexirent
I have to say it's been a long time since I have dealt with such an efficient company from the start of the enquiry to the car being delivered. They dealt with matters quickly, smoothly, nothing was too much trouble, they stayed in touch and the car was here in no time. It just made my job so much easier, and, the MD was extremely happy with is car! Thank you team Cocoon, we will use you again. Julie Kaya (Bayfields Opticians)
Mercedes A Class on Flexilease
My new car has unfortunately delayed so I needed a car to fill the gap until my new one arrived. I got a Mercedes for 3 months and Paul provided excellent support turning around my order in a couple of days and getting my car to me the next day following my payment. The car I got was brand new and a pleasure to drive.
Great customer service from Cocoon vehicles; I would definitely recommend to anyone.
Various Short Term Cars & Vans
I was initially looking for a short term lease to provide a gap stop whilst finding the perfect lease deal, having made enquiries with other short term lease companies (of which non came back to me following my initial enquiry) I came across Cocoon Group and put a call into Gordon who from the start provided me with detailed information as to how short term leasing works and said he could get me a BMW X5 30d M Sport within a few days, the pricing and mileage allowance has meant that I will now look to continuing my contract with Cocoon Group and get a new car every six months!! I needed the car earlier due to a change in diary commitments, one phone call and the car was ready to collect less than 24 hrs later.......Paul came and collected from the station and within 20 minutes I was on the road back to London.
Wholly recommend these guys and I will certainly be continuing my lease with these guys, I think we'll be taking a few cars of them over the coming year
Fiat 500 - 6 Month Car Lease
Thoroughly professional and efficient service. I will be recommending Cocoon to anyone I know looking for a lease car. Thanks Gordon and team!
Multiple Short Term Car Leases
Cocoon Vehicles Ltd Derby really have looked after me with regards to vehicle hire. I find their prices highly competitive, well within my company's budget, which allow me to take receipt of a brand new, high end, luxury sports model car of my choice every six months. They're a professional and approachable team, I deal with Paul Stone (Managing Sales Director), Gordon, Rhys and Katie are all friendly and being able to address the team by name is refreshing. Having dealt with most of the car hire firms in Derby who quite frankly offer basic model cars at high prices with very often hidden charges that they fail to inform you of. That along with their 'over promise under deliver' attitude in most cases left me feeling unsure of vehicle hire altogether. However, with Paul and the team I've always felt valued. Well done guys.
Always a pleasure to work with the team at Cocoon.
Mobile Solutions UK LTD
Peugeot Expert - Outright Purchase
Fantastic service with very fast correspondence - so easy to deal with!
Thank you for all your help with my van purchase. I couldn't have asked for any better!
Rebecca Spencer nee Roobottom
Multiple Short Term Car Leasing Vehicles
We have used Cocoon Vehicles for several years now for short term flexible car leasing for Altitude Internet - this allows us to 'pick and choose' vehicles as and when we need them without being saddled with long term expensive leasing agreements or cars that are not required.
The service has been excellent, we've always been offered a good choice of vehicles and at attractive rates.
We highly recommend Cocoon Vehicles and look forward to a continued long term relationship with them.
Renault Clio Dynamique on 6 month car le
I had just arrived in the UK, and needed a car for work and was struggling to lease one due to having no credit history. Found Cocoon Vehicles online, gave them a call and Paul Stone was absolutely amazing! He said there would be no problem and there was no problem :) I received my car on the date and hour requested and I am so happy with it. Thank-you again for everything!
Peugeot Partner Panel Van
Having rented vehicles of all shapes and sizes for our business needs, we've had nothing but great experiences every time. Friendly staff, great service and fabulously competitive rates. And, they went out their way to meet our specific rental needs going above and beyond to support us. Would definitely recommend
Joss Abbott-Howes - TeaTourist.co.uk
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